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Easemytrip

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4.4

Summary

Easemytrip
MOHSIN KAZI@samasir143
Feb 09, 2019 12:34 PM, 2037 Views

EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Mar 16, 2019)
Worst Support Refund Process but Good social media

My Booking ID is EMT54432207


Here’s my bad experience: flight was rescheduled by airline twice, hence I called the airline who said I can cancel it with full refund(as new timing was not suitable to me) but the mediator has talk to airline because I had booked through easemytrip not directly.


I informed easemytrip.in/com about the situation and easemytrip have cancelled the complete journey ticket.


But easemytrip refused to talk to airline for cancellation as they said travel person had to talk.


I don’t know what was going ONN. I was stuck in middle.


Finally after lots of hassel I received my refund after one month. Thank’s to mouthshut as there was follow up by social media team of easemytrip which help me to solve my problem.

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Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
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