Your review is Submitted Successfully. ×

Easemytrip

0 Followers
4.5

Summary

Easemytrip
Neel Pankaj@neelpthakkar1407
Aug 30, 2016 10:52 AM, 9466 Views

EaseMyTrip_Care Cares

EaseMyTrip_Care is working closely with MouthShut.com to enhance customer satisfaction.

Unease your trip

The most horrifying experience with easemytrip.com. I had booked an international flight ticket. Had to cancel the ticket. Tried logging in, but couldn’t after repeated attempts. The only option was to reset the password. In the email the password reset link will not work, it is broken. The nightmare doesn’t end there. You try calling them number of times but it will be on waiting, and no one will attend. Couldn’t cancel the ticket! Mailed about their website and call centre and reset links problem, they avoided the complaint and blankly refused to refund. Never ever ever ever book from easemytrip.com. Horrible service. Also spicejet when booked from genuine websites allows 30 kgs and on easemytrip.com I was allowed only 15 kgs for an international flight! These people are not professional enough to accept their poor service and not honest enough to refund. Extremely unprofessional.

Issue Resolved
(3)
Dear Customer,We are extremely sorry for the trouble you have faced. Please share your contact details to help us know more about the entire situation. We also request you to give us another opportunity to serve better next time.
Post
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer