EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I booked my ticket L2Z6HS from easemytrip out of Abu dhabi airport. The flight kept getting delayed and finally was cancelled. It was 15 hour(12 pm to 3 am next day) ordeal waiting at the airport. The airline immediately refunded the money but since booked via easemytrip it went to them. Now hear this out, the airline refunded 510 AED of which easemytrip is refunding only 190 AED to me and keeping the rest with them?
If I had cancelled the flight I understand. Here I went through the inconvenience and easemytrip is using this to increase their revenue. Very bad, I am deleting this app from my phone. There are mutliple other apps to book tickets. Dont use easemytrip. Remember flight cancellations are now becoming very common and you can save yourself.