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Easemytrip

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4.4

Summary

Easemytrip
Pramod Modi@ps_modi
Oct 29, 2024 01:30 PM, 412 Views

EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Flight booking

I booked tickets from ease my trip on 20/10/2024 from Mumbai to Toronto. I have selected 02 pieces check in bag option with 01 cabin bag. I paid accordingly. But in tickets I found that it is showing 0 check in bag . I am communicating since 20th October. But executive are just saying that your issue is raised.. wait for 24 to 72 hours. I don’t understand what is definition of 24 to 72 hrs. They simply trying to make customers fool and giving false commitment.. I don’t know whether any responsible person is there or not…they don’t respect time as well as customers

Issue Resolved
(0)
Dear Pramod,As discussed in our phone conversation, we would like to inform you that the baggage in onward sector has been added accordingly. For return sector addition, please connect with us at least 2-3 weeks before departure time.
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