Dear Sir/ Madam
Reg mob no. 9996271320
Easy day Pallavpuram, Meerut staff Deepak and Manager (name not known to me) asked me to renew my membership in July, 2021 when I visited store to purchase groceries.
I refused to renew saying that why I was not given benefit of extended membership for 3 months due to COVID when all other customers were given benefit. I also mentioned that very little useful items were available last year due to transfer of easy day ownership, so my membership fees was a waste only.
Then, this guy Deepak and his senior probably, Easy day Pallavpuram, Meerut manager offered me membership and promised me that, they will get Rs 300 cash back in my account if I renew my membership and also mentioned on my form that Rupees 300 cash back shall be credited in my wallet @ Rs 100 each month.
I paid my fees in cash, and my membership was activated from August onward.
However, I didn’t receive any cash back on account of membership renewal, however I contacted this guy Deepak and Manager they said you have already got cashback, which have credited in your wallet.
To best of my knowledge, cash back I have received is on account of my purchases and not on account of membership renewal.
Today, on Oct 4, 2021 I visited store and this guy Deepak and Manager on phone were very rude to me.
I am a regular customer of easy day but today due to their rude unprofessional behaviour I didn’t purchase anything.
I feel betrayed and incidence like this definitely bring bad name to your organization.
Kindly, do the needful.
Dr Vipul Thakur
Mob 9996271320