1.ebay is completely customer biased
2.no protection for seller
3.no 1 contacts with seller before resolving any claims
my story I had started selling wd 2tb harddisk for rs 6900 each.from past 20 days I was getting 100% positive feedbacks and hadsold 10 hdds but now a seller tried to take a revenge on me he ordered 2 items from 2 different fake acs and numbers and then raised first claim that he has recieved a tempered box and product was dead on arrival.he told ebay that he has not got vat paid bill so ebay told him to return the product without asking any resolution from me as I was a seller. buyer sent the item on my pincode and give ebay proof of dispatch with my name and address on it but return product was not delivered to me til date and it was sent to someone else but no one is going to listen u on ebay so please be aware.