I ordered an battery from ebay the seller shipped an puffed battery I made an claim on ebay guarantee the called me after 2 days and asked my problem I told I am not happy with the product its puffed and not getting fit on my phone they told dont worry your money will be credited to your bank after 6-8 working days and I got the money and they also left the battery with me only it is just an amazing website to order prodects.