Do the online sellers come under the jurisdiction of "GRAHAK MANCH" ? I have had a bad and insulting experience with the so called POWER SELLER. Actually your article explains exactly what ebay explains in their website, though your are a bit brief.
My case is pending with the so-called juries of ebay. Of course, in a part of the case ’the juries’ have given their VERDICT against me without studying the case and wothout giving ANY REASON in favour their verdict.! Just like Hitler. I think they relied as usha has on the REVIEWS made by the buyers. When I read 2-3 reviews on the MOUTHSHUT against EBAY I have temporarily come to the conclusion of BYECOTTING ebay. Till now ebay court experience is very unfortunate , let us see what these JURIES opine on the matter, and then come to some conclusion.
But, one thing I would like to tell particularly INDIAN buyers is to be very very very cautious while buying things online, to avoid as far as possible, because of the sluggish judiciary , treacherous nature of some businessmen. Yeah , if you are not very sensitive to FALSE allegations, and are ready not to bother much about losing money if you get wrong item or faulty item or costly item then you can go for online purchasing. ONE LAST AND IMPORTANT WORD ABOUT ONLINE BUYING: read ALL the reviews of MOUTHSHUT and the like, then and only then decide whether or not to buy from ebay or from any other online seller.