EBay.in is one of the best site in India. It will be great if we can have a customer review section on each product so that Customers who bought that product can share the feedback about the product which will help other buyers.
I’ve been raising this issue for quite sometime now, but neither this forum nor eBay itself is eager about providing a product review feature on eBay.
The obvious reason for this seems to be that neither eBay nor the sellers themselves are confident about the quality of the products that are sold here, and if they introduce a section where people give their reviews of the products, then they fear that they will receive more negative than positive reviews, and this would affect sales on eBay.
So eBay seems to be maintaining the status quo where a buyer is only provided the product description by the seller to decide whether the product is good or not.
Luckily for the buyer though, he need not totally depend on this description and can always use Google to find out about the quality of the product on other online sites and reviews. Flipkart, is one such site where product review plays a major role in the shopping process.
Very correct as I too was thinking in the same lines. I have bought many products in the last 5 years from ebay.in and ebay.com but there was no means of finding out about a particular item as no review was there. The only thing we could do is to check the seller’s page for customer feedback which is mostly about the seller and not about the item itself.
online sellers like flipkart, deal extreme has a feature of item review and customers can purchase a product based on reviews by other purchasers which is extremely helpful in buying a product. also items can be categorized based on customers’ reviews.
I hardly purchase items over Rs.3000 from ebay just because of this.