I orderd a floter for 499 in e bay in didnt get the prodect so I contact the customer service they say the prodect is delvrd already I asked to who it was delivred the say they dont have the name of the person so they will take a complaint and call back in 7 days I accepted I didnt get a call so I called them bak they told req tot yer sesolved req me to wait fr four days I waited but finaly they say the prodect was delivred they r unable to give replacement or refund