I have ordered sony xperia mobile in ebay.in. I have got second hand phone. I have tried to return it, but there is no response from ebay support team. Very bad experience with this site. One more thing is that they didn’t given even a warranty card on phone. I have done a great mistake by ordering mobile from this site. The e-commerce sites should maintain great support from their team. I am writing mails to their team since 2 months, but they are giving careless replies. I will never give an order from this worst site.