I had ordered a designer wall clock from eBay. The clock arrived as a damaged product. I wanted to return it but there no return policy in eBay. According to the site I had to raise a claim or contact the seller I did both. The seller replied that the money will be repaid by the eBay paisapay authority after raising a claim. My claim was accepted but I did not get my money back yet.The customer service is not that good.The product was also not according to the specifications. The delivery time was a bit slower than the rest of the sites.the app works good but is of no use if the products are not good.Thus is not reliable.