Sorry to say they Buyer have made first Damage False claim then They don’t get any proof so they have find another idea to exchange after using the item.
You can clear see the Buyer id have not history and I’m the Sr and Good Seller on eBay. This type of Buyer I’ve Found in Past as well.
This is the Limit all Buyer after Using Item and Make It damage they calls for Seller Protection and Team guides them how to successfully do This. You can find the attachment screenshot of listing I’ve clearly wrote SSD and SSD fulfrom I’ve Wrote in Side. We can’t get 500Gb direct from Apple means No model Available of 2011 500GB dedicated. It’s only one way to make it 500gb It’s SSD. I know Buyer is really Smart He knows this Trust and Meaning of SSD. He have after reading all instruction then Ordered after getting Mac His mind change so he have raised False claim of Item Damage then eBay have asked for Proof Buyer Didn’t success now Buyer made one False idea to get money Back with This false claim. Dear I Love eBay and I’m always purchase and Selling item on only eBay. Hope dear anyone who is real eBay Team person help me. This is the Fraud case dear. If really some good people on earth and in eBay team I will Get help and win this claim otherwise Buyer have not long history. He will make another fake claim and get back his money all time with this type of Fraud activity. Please help me eBay. thank you waiting for your positive action dear
Claim ID: 2471257
PaisaPay ID: 44024861462
Item number: 162257702340
Seller ID: uncheaps
Date claim opened: 07-11-2016