Ebay is an excellent website for online shopping. Very trustworthy.
You will either get your product or refund. I have purchased numerous times on Ebay.com and ebay.in, without any hassles. No complaints for either product or refund upon non delivery/damages. The customer helpline is very supportive. You may not even need to talk to any one, just lodge the complaint on their website and action is taken. The items are received in good packing and very quickly, compared to other websites.