Ebay customer service is average because they dont provide reviews on products, its bit difficult for customers to judge on products before purchasing. If any product is damaged or not related they will replace. The product quality is good based on the price what customers pay. On an average they take 4-5 days to delivery the product. They can delivery products 1 or 2 days earlier. Apps and websites is very user friendly. Since it a old company, it is a reliable online website.