Every 2nd item I buy on eBay will have one or other problem. I bought Philips shaver in Nov’2012. Had a disgusting experience with eBay supplier and its courier. It took 12 days to deliver the product. Then, I ordered Sony headphone from eBay; it was a nice experience.
Again, I ordered Sony mobile from eBay this month. Till now, it has not arrived. And eBay helpline and support has standard line. Give us 24-48 hours.
eBay does not take customer’s feedback seriously at all. After all this incidents they did not even try to improve the process. They never check with customer after item is delivered whether the transaction was smooth or not. Or if the customer faced problems then what steps they are taking to correct it next time.
Also, eBay supplier’s don’t have correct phone number and hardly eBay supplier’s reply through email. Even eBay’s Power Seller’s don’t reply through email. I wonder how eBay call these supplier’s as ’Power Seller’!
This kind of disgusting and pathetic service you will get from eBay.