Excellent Service! I have booked a round trip package of 3 days from Pune including Shirdi, Shani Shingnapur etc and it turned out to be one of the most memorable trips.
Website is simple to access and you can select variety of cabs of your choice. I have booked it through their website and it was a breeze to complete the booking.
I opted for business class for which the rates were marginally higher than economy class and you get a cab which is less than 3 years old and getting water bottles on daily basis etc.
The customer representatives are so polite and they called me three days prior to travel for confirmation of booking since I opted to pay out only after availing the service.
I informed customer service that I opt to pay the money only at the end of the trip and they asked me to support incase if driver asks money for fuel filling which I agreed.
During the day of travel as per the website terms, I called the customer care 3 hours before and they sent me the mobile no of the driver.
Cab arrived 15 minutes late to the airport but that is the only delay in the whole trip.
The Innova was almost like new one and was very comfortable. The AC was working fine and was often kept at High since it was prickling heat across the journey.
Driver (Raj) was very polite and helped us throughout the journey. In Shirdi he guided us for the darshan and also helped us in shopping since we have language barrier. He also halted for lunch and dinner at proper places where the hotel is safe for tourists.
8. I have paid the whole money at the end of the trip and till then driver has not asked for any money.