We got to know about the shading and dubious billing by the company what they write and what actually they charge to customers are two different things. They write different amount in the customer plan and finally when they bill they charge different amount. Most of the staff has no care for customer. Lot of issues in billing and whole process is real pain. The best part is all of them sound as if nothing happened, customer had to pay for logistics and later have to fight about the incorrect charges on the account. PLEASE SAVE YOURSELF FROM SHADY BILLING PROCESS OF ECOM EXPRESS.