Electrolux electracare . er 1000
it surely will shock u and electrocute you.
Electrolux is a Company which sold ITS Crappy products In INDIA .
And like a Chicken Sold of its india operations to videocon and ran away.
Its Service centers claim to give insta service within 24 hours infact not even in 240 days (lack of spares).
The Machine jumps up and down like a jumping jack or rabbit and dances around too
since the first year itself.
deafening sound thumping thunk thunk comes out.
the reason being the shock up and springs failed within one year.
because drum rests on two flimsy springs.
replacement of shock ups costs 2000 Rs.
Ready to pay for that but NOT AVAILABLE IN ANY SERVICE CENTER IN BOMBAY
OR HEAD OFFICE.
Planning to put my old reliable Yamaha shockups in place after modification.
but rubber hose also not available here so
have patched it using lots of Araldite for time being.
all water hoses are leaking from every possible place.
my floor gets washed to along with my clothes.
as neon indicator light has failed . replacement not required
even your neighbours can guess you are
washing clothes with a jack hammer.
after paying 25000 Rs u expect some service.
although they have opened 5 service center in mumbai.
none of them have stock of parts except the door seal.
the standard excuse by service center person
is machine is imported parts not available.
if machine was new under one year warranty
we could have provided some parts??
does a new machine require spare parts?
parts like simple rubber hose is not available.
spares are very costly a fenner motor belt costing 200 Rs in market costs
800 Rs at the service center when available.
replaced drain water pump due to leakage of water hose on top of it.
caused it to burn.
replaced electronic control unit resistors which burned out one after the other.
because they use 5 w resistor instead of 10 W resistor to save money.
because of that.
problems ocurred were like(there were 4 resistors on electronic control unit burned within 1 year one after other now after replacement with 10 w ones working fine for 4 years ) .
door wont open.
hot wash heater did not function.
3.motor wont spin.
- machine wont drain water.
AB ELECTROLUX RAN AWAY FROM INDIA AFTER SELLING BUSiNESS TO VIDEOCON.
BETTER STAY AWAY FROM IT .
Planning to sell of machine as spare parts .