Very very bad buy. Went to buy an IFB machine as recommeded by my friends. Got conned into buying this by a smooth talking salesman in Pai Electronics Koramangala. Been suffering ever since.
Very high maintenance. Broke down 3 times in the warranty period itself. Since then I have spent a fortune on maintenance - replacing drum, replacing chip etc etc.
And service comes after lots of yelling, lots of escalation, multiple visits by the same person for the same problem, order on parts that takes weeks, sometimes passing the buck to a senior service man and so on.
Does wash well when it is working. Just that it is a convenience you get used to very soon and it is very difficult to manage without it for weeks together while they are trying to get a part.
Broke down today again and I decided to go see if I can exchange this for an IFB. But before that I wanted to make sure nobody else makes the same mistake.