To whom it may concern:
This is to share with you the exemplary service we received from your representative Mr. Ashutosh. He was most helpful and accommodating. he set up our service call ASAP and followed up . Mr. Ashutosh subsequently set up appointment coordinated via several calls to ensure the matter would be resolved to our satisfaction.
Mr. Ashutosh is a vital part of your organization and we feel he went above and beyond to satisfy us as customers of Elica and we will purchase your products in the future knowing your standards for your support staff are exemplary and thus you value your customers.
Thank you Mr. Ashutosh for taking care of us.
Thanks & regards,
Robin Madasaram.