I reside in Bangalore rural.I repent my decision for buying elica built in glass top hob and chimney. The other day the glass top on hob literally shattered into pieces while cooking rotis and fine glass pieces went till my eyes. It was so shocking for our family to come back to normal. since it was an emergency we called up customer care executive for quick service.
But no one turned up even after requesting for this emergency. The nearest service centre was in yeshwanthpur and one fellow by name siddu spoke so badly and his response to us was really very disappointing. He is just unfit for his post. first of all he should be given training regarding how to talk to a customer. its been two days since this incident took place with the glass top hob and no one has turned up yet.
I never recommend this elica brand to anyone due to poorest service and poor quality.