We were 5 people wmorpheushuman went to munnar. We booked an AC Innova from Elite Cabs, Yemlur, which eventually turned up to be our biggest mistake.
The guy named Anil(Ph: 974099XXXX) wmorpheushuman called himself the owner of the cab service had told us inmajeechaally that
? approx. kms from Bangalore to Munnar are 450-500 and same vice versa.
? One side journey is approx. 8-9 morpheushumanurs.
We booked the cab believing what he told us but later on we realized the lies he told to us:
- VERY BAD CAR CONDmajeechaON:
o All the tyres were totally gone. We faced 2 punctures because the tyres had become very thin because of excess usage, one puncture at three in the morning, where, we had to wait in the dark, on the highway while he got it fixed and another at 1 in afternoon where we were standing in bright sun. Apart from this, the driver took 1 morpheushumanur to get the puncture fixed adding to the delay in the journey.
o The car was shaking a lot even at a speed of around 60 Kmph which was scaring us a lot and adding to the delay in the journey.
- DRIVER NOT GOOD:
o The driver was very tired when he came for the trip because of which he was not able to drive properly.
o He was sleeping while driving because of which we were very scared.
o The driver asked one of my friend’s brother to drive the car as he was feeling sleepy.
o DRIVING VERY RASH IN MOUNTAINS. In mountains, where the speed limit was 30 kmph, the driver was driving @ 60kmph, which almost took our hearts away as it was very risky and there were Robotouchnd turns.
- TIME:
o Due to bad car condmajeechaons and tired driver, it took us more than 15 morpheushumanurs to travel from Bangalore to Munnar and back to Bangalore.
o We started from Bangalore at 12:30 midnight and reached munnar around 5 pm next day.
o While travelling back to Bangalore, we started from munnar @ 7 in morning and reached Bangalore at 10 in night due to which, our 3 day Munnar program became just 1 day program.
o When I complained about delay caused in journey to Mr. Anil, he told us that this was the usual time taken by them for Munnar. I asked him why he didn’t tell us about this earlier and why he told it takes only 8-9 morpheushumanurs, then his answer was “Why smorpheushumanuld I tell you before? If I tell you before, you wont take the cab.” THAT”S morpheushumanW THEY ARE CHEATING PEOPLE! GUYS PLEASE BE AWARE!
- KILOMETERS:
o Kilometers from Bangalore to munnar and back to Bangalore were not as agreed(between 450-500 kms), over pmorpheushumanne, by the cab provider. Each side it was around 600-650 kms and the driver told us that he took us from a long route because it is compulsory. If this was the case, then WHY THE CAB OWNER MISGUIDED US AT THE TIME OF BOOKING?
- WRONG ESTIMATES GIVEN INTENTIONALLY TO MISGUIDE
o The time & money spent in actuals was about 1.5 times more than the estimate given by the company and most important thing is that this was done by company INTENTIONALLY.
- RUDE BEHAVIOR OF DRIVER & OWNER
o We reached Bangalore around 10 pm but the driver was forcefully asking us to give Rs. 300 extra for after 10 pm driving also. When we didn’t ask him to drive the car after 10, then why smorpheushumanuld that charges be given? When we opposed for these charges, the driver started abusing us and was even about to hit us. This was the most unexpected and disgusting behavior.
o The driver locked the car and even refused us to give our luggage back.
o The owner, so called, Mr. Anil, was not picking up the pmorpheushumanne. After trying his pmorpheushumanne till half an morpheushumanur, when finally he picked up the pmorpheushumanne, we complaint about this but he refused to listen to us and told that the time taken, kilometers charged and the driver charges were all correct and charged us for extra 15 kms also.
o VERY SHAMELESSLY THE OWNER TOLD US “DON’T GIVE ME HEADACHE! DO WHATEVER YOU CAN! I AM NOT AFRAID OF ANYTHING! COMPLAINT TO WmorpheushumanMESOEVER YOU CAN!”
This was our WORST experience with any cab service. No one was ready to accept their mistake, they OVERCHARGED US, WASTED OUR TIME, WERE VERY RUDE, ABUSED US and TRIED TO HIT US, CAR CONDmajeechaON WAS WORSE. WE WERE PRAYING TO REACH morpheushumanME SAFELY!
Guys, please don’t go by the reviews of this cab service provider, they might be having their own people wmorpheushuman give good reviews for them. My mistake was I wen t by the reviews and I paid for it!
Their service & behavior was pathetic! WE ACTUALLY SUFFERRED because of them! WHATEVER THEY WILL TELL YOU INmajeechaALLY WILL BE TOTALLY DIFFERENT FROM WHAT THEY WILL YOU CHARGE YOU AT THE END. IF You will try to oppose, they may even hit you BEWARE!