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Elitify

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Elitify
Ruchit Khanna@ruchitk4
Aug 23, 2016 03:07 AM, 8260 Views
Three months and no refund and lame excuses

Its been over 3 months I have not got my refund and I have followed up few times and yesterday I got the most shocking reply from their customer care executive Rahul Bhardwaj that they had processed my refund but due to some failure in gateway the transaction was not completed.


I got the reply only when I emailed them


arent they supposed to inform the customer themselves? I am suppose to get a refund since the Month of May 2016


for my order 78592 as I purchased a tshirt but they emailed me that its not in stock and amount will be refunded its not that I returned the product and it took time.


Would you want to shop from such a shopping portal ?

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