Recently my Dell Inspiron 1545 Laptop needed repair. One fine day I found that it started failing to Boot (BOOTMGR is missing). And no matter how much I tried to use ’google’ to find solutions I could not fix it on my own. It was clear I needed professional support at that point of time.
I contact eTechies and was told that they have two plans one for 1500 and another 3500 where they give support for one year.
Fortunately I opted for 1500 plan. I kept most of my communication with them in email to avoid any confusion later. I asked them to 1. fix my Laptop, 2. format the C drive, 3. install an antivirus and 4. fix ’CTRL’ key on Laptop.
First of all they came to fix it at 10 p.m. in the night where they had to come in noon. And that too after I wrote email to them that I would get my laptop repaired elsewhere. They did not want to loose the money so the person came to fix half an after I dropped email.
And then they just resolved 3 out of 4 issues of mine. They just fixed the Boot problem and nothing else. That is the reason I am not going to recommend this service to anyone.
Throw the same amount of money to some local Laptop repair center and get better service without any headaches.
Apurva