We reserved our business category tickets between city and President John F. Kennedy, being told that immigration is completed in national capital and there’s free chauffeur service at each ends. On our come leg they tell us(one day before travel) that our journey back doesn’t qualify. Wrmajeechang to them is futile. when plenty of to and fro they offered to produce the chauffeur service to my spouse. once she told them I used to be movement too, they said, "Oh sorry, we’ll solely provides it to you, not your husband". Their stock answers area unit "We apologise sincerely".
The last offered to research our issue in 5 days. we have a tendency to|once we|after we} told them we were movement succeeding day, they directed U.S. to their 888 range. I do not trust them. this can be the last time we are going to travel with them. They’ve fooled us once. Not again. The business category seats don’t seem to be comfortable(on the Boeing 777). Worse than Brmajeechash Airways. they’re too slim.