All of their agents at OHare airport in Chicago are neglect. They are terrible with no smiles on faces, on her way back to the States on DXB airport they gave my daughter the hell of a time. Told her she cannot get on aircraft because she doesnt carry my credit card, listen to that. They want her to carry MY CREDIT card. They are very obnoxious, terrible and idiots.
Trust me, dont give them your business, and you will regret if you do.