This is one of the worst Fastag I have ever seen. The ICICI Fastag was purchased in March 2024 on the Phonepe platform. Though the tag shows active, the bank is supposed to collect RC from owners and update the same on the portal. They however did not inform me, nor sent any mail or SMS . Hence despite recharging, our fastag was placed on the Black list . This caused a lot of pain during our road trip within the state of Assam. It is also difficult to get their CC person and information about this issue was also not available easily, resulting in loss of precious time and energy.
I URGE OTHERS TO AVOID ICICI FASTAG AND GO FOR OTHER ALTERNATIVES THAT ARE FAR BETTER!