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Summary

Eureka Forbes Aquaguard Classic UV Water Purifier
Oct 24, 2015 11:31 AM, 17225 Views
Good Product but bad service

We had complained about the broken inlet pipe on 16th Oct-2015 - Request no. 83921829 there is no response from the company. Every time we call the helpline no 18602661177 to remind them, a new request no is generated on that day.


Thus, they are cheating the customers. What use is the AMC if a simple pipe cannot be replaced even after 8 days of follow up? They just promise to attend the complaint within 2 days, however a lot of follow up is required and the job is not done even after that. Absolutely no regards to customers health. Just manufacturing a good product is not sufficient, it has to be backed by efficient service.

(1)
Hi Dayanand Bhalerao,Inconvenience regretted. We have made a note of your contact details and our customer care team will get in touch with you at the earliest.Regards,Eureka Forbes Team
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