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Summary

Eureka Forbes Aquaguard Classic UV Water Purifier
Padma Murthy@padma_murthy
Nov 25, 2015 01:40 PM, 18309 Views
(Updated Nov 25, 2015)
Bad customer service

Product is ok but service part is very bad.  pls dont buy eureka products. I am keep on calling for service from past one week but no one turned up. I am using this product from past 6 years and all these days product was good and service also good but recently we changed our residence, I called customer care to reinstall the product at my new residence.


No doubt one person from technical team came and reinstall the product at my new residence but due to power failure we cannot check the product is working or not.  After few hours I came to know that product is not working at all. From past one week I am keep on calling customer care and complaining, I am getting sorry as my answer thats all. I am decided to change the product and going for some other company product.

(6)
Hi Padma,We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.Regards, Eureka Forbes Team
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