HI, I M SYED FROM CHENNAI. I BOUGHT EUREKA FORBES CLASSIC THROUGH A SALES GUY ON 9TH MAR 2014. HE ASSURED ME THAT THE PRODUCT WILL BE INSTALLED ON WEDNESDAY 12TH MAR 2014.
AS USUAL ONLY AIM WAS FOR HIM WAS TO GET MONEY. I PAID THE FULL AMOUNT AND DID NOT GET THE PRODUCT. I HAD TO CALL THIS SALES GUY MANY TIMES TO FOLLOW UP AND LATE EVENING THEY TELL THEY HAD LESS STOCK AND ONLY BY TOMORROW I WOULD GET THE PRODUCT.
HIS RESPONSE WAS PATHETIC. JUST BEFORE 2 DAYS WHEN HE WANTED TO SELL THE PRODUCT, HE ASSURED ME THE PRODUCT WILL BE DELIVERED ON TIME BUT IT ONLY GOT DELIVERED ON 14 TH MARCH. EVEN THEN HE HAD NOT INFORMED THE INSTALLATION GUY TO FIX IT AT HOME.
THE INSTALLATION GUY WHO FIXED IT TODAY TOLD ME THAT HE HAD COME ON HIS OWN, BEING SENT FROM THE COMPANY AND HE HAD NOT RECEIVED ANY CALLS FROM THE SALES GUY . SALES GUYS NAME IS SARAVANAN - PH NO 7299070633.
VERY MUCH UNHAPPY WITH THE SALES GUY. I M PAYING FROM MY OWN POCKET AND I JUST NEED SOME ASSURANCE THAT EVERYTHING IS IN ORDER. SURPRISED THAT EVEN IN THIS COMPETITIVE WORLD, THEY TREAT CUSTOMERS LIKE TRASH.
I STRONGLY WILL NOT RECOMMEND EUREKA FORBES TO ANYONE. VERY BAD EXPERIENCE.
MY NAME: SYED
ADDRESS; 270/34 UDAYAM COLONY
ANNA NAGAR CHENNAI 40
PHONE NO: 9884866634
BILL NO. 040684; RECEIPT NO. 254
CUSTOMER ID: 1010993195
SALES GUY NAME : SARAVAANAN M
PH NO : 7299070633.