I had bought EuroAir Detox from Eureka Forbes 6 months back. When sales person visited my house, I realized he did not know anything about the equipment. I had read lot about it so I purchased it. Device worked fine for 3 months but after that it started malfunctioning. I had to go out of station hence could not find any time to get it repaired. Once I came back, I called customer care. Since then there have been many followups but same story again and again that we are sorry, somebody will be calling you in 24 hrs etc etc.
I found them very unprofessional and no cooperative. I have LG equipment at home and never found any such problem with the service. I have plans to buy one more purifier and happy to know that LG too has introduced Air Purifiers. I suggest anyone planning to buy Eureka Forbes Air Purifiers, please think twice before you decide.
Alok Verma
Complaint No. 86602944