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Summary

Eureka Forbes Aquaguard Geneus RO + UV +UF Water Purifier
Jeevan Prakash Gathoo@jeevanprakashgath
Feb 17, 2015 04:37 PM, 37326 Views
Machine goes down every two or three weeks

About 5 months back I had bought an Acqua Guard Genius model. This machine goes down every two or three weeks and it takes a minimum of one week to fix this. The knowledge, the expertise of the Engineers servicing the Acqua guard  Genius model, service and spares availability is a complete disaster.


The Service delivery network of the Service dealers for the other model by far outperforms the Eureka Owned and Eureka operated service delivery network. May I request your kind intervention in replacing this model by the Acqua Guard Compact model and refunding me the difference? My latest complaint number is 0080256723.

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Dear Customer,Thank you for your feedback. This is certainly not the experience we intend to offer our customers. Do get back to us if you need any further assistance.Regards,Team Eureka Forbes
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