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Eureka Forbes Aquaguard Magna Water Purifier
Sep 15, 2014 07:57 PM, 38634 Views
Unprofessional and over committed.

This review not about the product but about the Eurekaforbes Sales mans.  I have interacted with two different sales men. These guys talk nicely and over commits on the delivery schedules of the product. I bought Aquaguard Magna and DHL person delivered it on my home after a day. I took a day off from office to get this fixed at my kitchen. This guy said he will send a person to fix it at 1:00pm,  now it is 7:40pm and I made 4 calls to this person Subramani( Team leader, Kudlu gate office, Bangalore). The funny thing is every time I call he says he will be here at my house/send a person in 30mins.


The day when he asked the money, he mentioned about Eurakaforbes integrity/polices and wanted a payment immediately. The enthusiasm he had while swiping my card, is missing when I called him.  Looks like Erukaforbes is inculcating cheap techniques to their sales men.  Very bad.


You don’t show the responsibility. You don’t know the value of commitment. I can not take another day off.  I am happy if you take this Magna product back and refund my money. I do business in professional way with commitment.

(0)
Dear gangadharm, we are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can.Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.Regards,Eureka Forbes Team
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