Soon after this unit was installed it started leaking. There was broken glass adjacent to the filter which makes my believe that the glass inside the filter is broken and it is coming out with water. Cannot use the filter even after spending 13K. This company does not seem to honor its promise of 100% refund or in replacement of defective machine. THis machine has made life miserable and we are back to getting Bisleri bottles. Even after reading negative reviews here I preferred to buy the machine. I advise people to look for a better alternative.
The sales people tell me that this model can be converted into a RO by adding an extra cartridge for 2000-3000rs only. But technician of the company comes and tell me that it cannot be done. Why do sales people of this company provide wrong information? Sales tells me that he will provide me the same gift(watch) that is available for online purchase. But when I purchase from him he does not get me the gift