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Eureka Forbes Aquaguard Magna Water Purifier
amit @ameetb321983
Apr 20, 2015 06:01 PM, 30002 Views
(Updated Apr 20, 2015)
Eureka Forbes Aquaguard Magna third calss service

Aquaguard provide third class services.  Please go through following emails which I wrote to them, but sill I didn’t get any reply from their end -


Saturday 18/4/2015


Still I didn’t get my product nor I got any call from your end. Please cancel my booking & refund my full amount i.e. Rs. 17, 490/- at the earliest.


Regards,


Amit On Sat, Apr 18, 2015 at 12:09 PM, amit bhatkhande  wrote:


Dear Team,


My name is Amit Bhatkhande. I had booked Aquaguard Magna water purifier on Monday i.e. 13/4/15. My customer id is - 8000025661, my transaction is 48003. Please find attached my booking details for more information.


At the time of booking I had clearly told your customer care executive Ms. Dipali & her team leader Mr. Yusuf, that my current water purifier is not in working condition so I am looking for this machine Aquaguard Magna RO system. I want delivery within 2 days. They told me that, it won’t be possible in 2 day however they will deliver & installed Aquaguard Magna on Saturday i.e. 18/4/2015 without any problem. If I cancel booking I will full refund without any deduction.


But till date your executive didn’t came for installation. So I called your customer care no. Again your executive inform me that, he will try to delivered by today evening & he gave me request id i.e. 91701478797.


Please note that, if I didn’t get delivery as per your assurance I will cancel my booking & I want my refund without any deduction on immediate basis.


Regards,


Amit Bhatkhande

(1)
Dear Customer,Thank you for your feedback. This is certainly not the experience we intend to offer our customers. Do get back to us if you need any further assistance.Regards,Team Eureka Forbes
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