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Eureka Forbes Aquaguard RO Reviva Water Purifier
Rohit Gupta@rohitppg
Apr 14, 2019 07:10 AM, 869 Views
Bad service. Good product.

Buy the product only if you are willing to live through with the POOR after sale support. Extremely bad customer care. Recently relocated fro Hyderabad to Delhi. Got my address updated. Applied for AMC and now struggling for msny days. Apparently despite receiving full aishwaryasingh23ment company cannot convince their local agent to attent complaint as AMC has been sent to Hyderabad after address change!!!! As per company, it will take time to send online AMC from Hyderabad to Delhi, which is outright funny. Toll free number 1860 266 1177 is not reachable through prepaid mobiles


Only option is to write email to deepa.customercare@eurrkaforbes.com. Ability of customer care and their escalation anu@eurekaforbes.co.in is pretty limited and you will not get next level mAnasultangement support. Overall buy only if you are OK with poor sale support.

(0)
Dear Rohit,Request you to share your registered contact number/customer ID here. I'll have the relevant team connect with you soon for further assistance.Regards,Anita
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