I bought Aqua RO three months back by paying Rs. 11000/- The sales person Veera manikandan from(chennai) Eureka Forbes did not even give a bill for the past three months. Inspite he insulted me by disconnecting the phone while I was talking yesterday. I tried calling him again on but he did not answer the call because he knew my number.
I called the Customer care and head office for service and getting the bill(after 3 months of purchase), they gave me a reference number but no one turned till date for service. I did not even receive the bill. I think they are doing some malpractices in their sales because they need to pay tax when they give cashbill. So they are cheating the goverrment in their sales by not paying the respective taxes.
so DONT BUY ANY PRODUCT FROM "EUREKA FORBES".
Purchasing may be exiciting at the begining but when you experience their service you would definitely regeret for purchasing their products. . .
You can also check the number of reviews in the internet and find what I write is true.
I spend my valuable time to write this review to avoid other innocent customers to be cheated by the brand Eureka forbes. . I have done my MBA Marketing. I advise dont go by brand, analyse about the product and the brand in the internet and check about their After Sale Service beause that is very important for product like water purifier. Instead you can also go for some regional(local) brands who provide good after sale support.