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Summary

Eureka Forbes Aquaguard RO Smart Water Purifier
C.DINESH @DINUKUTTAN
Jun 19, 2009 05:09 PM, 4048 Views
Good product-poor servicing from help line

Am Dinesh from chennai, really am ashamed of buying a product from a reputed company as eureka forbes.the product is very useful but the way the helpline dept neglect our complaints are torturing our patience.i had a leakage in outlet tap 3 months back, am tired of calling the helpline and now half of the metal part holding the tap has rusted and stil there is no response.this is my phone no resi-04432914023, mob-9381019860.


Moreover am having an AMC for which u people hav to do quarterly servicing.and am being neglected for this AMC also.From the time completed my instalment payments, this is the way ur service dept neglect me.i dont know wats ur problem with the service people, but after paying 10000Rs one has to undergo all these tensions are really a waiste of time and money.these r my last complaints, hope u will do something positive.


C.DINESH


57, MADHA NAGAR MAIN ROAD.


MOULIVAKKAM.POROR.CHENNAI-600116

(3)
Dear Mr. Dinesh, Thank you for contacting us. I have made note of your contact details and have passed the same to my service team in Chennai. Please be assured that we will contact you on priority and resolve this issue. Should you require any further assistance, please feel free to get in touch with me. Regards, Siddhartha Singh Brand Manager
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