I had purchased an Aquaguard RO system for Rs 14000 in Bangalore in Dec 2008. I had not been using the system till date because I had relocated to Mumbai.
I had called Aquaguard people for installation in my home in Mumbai. The installation was done, but the taste of water is not good. There is peculiar taste of the water. I called Aquaguard sales person. He told me that the system is designed to work only for hard water and hence has this peculiar taste as the mineral content is removed from the water due to RO process.
I fail to understand, how and why the system will remove the mineral content of the water to give this peculiar taste.
They sales person advised me to buy another system to get over the problem. So does Ereka Forbes expect that as people shift cities they need to change their water purification system. If so then why the sales person in Bangalore did not mention that this system will only work for hard water and TDS content.
Why should I spend another 10000 to buy another system. I feel like I am cheated by such a reputed company. I want Eureka Forbes to replace this system and give a system which will work all over India. The sales person are ill trained and dont seem to have good knowledge of the product that they are selling.
If Ereka Forbes does not resolve my issue, I will never buy any other Ereka product not recomend anyone. There are plenty of good products in the market like Philips, Kent etc. I would rather prefer to own them than have a product from an unethical company...