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Summary

Eureka Forbes Aquaguard Sensa Water Purifier
prabudas @prabudas
Apr 19, 2012 02:57 PM, 3470 Views
Water Purifier : Sensa not dispatched after sales.

On 13-April-12, I made a payment of Rs18990/= for the purchase of Sensa water purifier to Mr.Rakesh sales person from Eureka Forbes Bangalore. He confirmed me that the product will be delivered at my place the next day 14-April-12, till date its not delivered yet and at every time when I call they simply escalating that they are running out of stock and their response is also not fair. If they don’t have stock then why they sold it to me, they should have intimated before my payment. This is annoying if I wont get proper response ill make petition thru Consumer Court.


Amt paid  Rs.18990


Order Num 118062941


Model  Sensa SMP Plus


Order date 13 April 12


Rep Mr.Rakesh


Regards,


Prabudas

(0)
Dear Mr. Prabhu Das,We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Senior Brand Manager
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