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Summary

Eureka Forbes Aquaguard Total RO Water Purifier
jayadev @jayadev.jena
Jun 04, 2010 05:57 PM, 2795 Views
Eureka Forbes is cheating customers.

I bought a eureka Aquaguard Total Reviva on Nov 2009 at 10k. After 2 months the filter did not work properly. The water filter rate became slow. I contacted customer care. After 2 /3 calls, one service person came. I don’t know what service he did with the product, there is no change in the product. After 1 month, the filter did not work. I contacted around 15 times, but there is no response from the customer care or service unit. Last 3 months it is kept in store room unused. Itna ghatia company and worst product service, soch ne v bura lagta hai. Its free service Warranty is upto Nov 2010. I don’t know.


Why are they selling the product if they can’t give service. just they are cheating people. I am suggesting my friends and colleagues not to buy any product from Eureka. Service is worst in the world I have never seen in any product / company. I think it will help you before purchasing any eureka product.


You can contact me at jayadev.jena@gmail.com.

(3)
Dear Mr. Jayadev Jena,We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.We have made a note of your complaint and I request you to kindly provide me with your address and contact details so that I can personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Brand Manager
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