I wonder if Eureka Forbes is trying to mimic a situation like ’dead letter queue’ with their so called customer service.
With innumerable attempts to the customer care I am yet to have my purifier serviced yet. With repeated calls the response I got from eureka Forbes was that it has to do with regional agencies. When I requested for a change of the agency to the next available agency near my locality they responded it wasn’t possible. It’s been close to a year since I got the UV+ RO model. I still have 2 free services pending but I have been waiting for 3 long months and yet no response. Extremely worst after sales service.