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Summary

Eureka Forbes Aquaguard Total RO Water Purifier
Pesara Tapasranjanreddy@pesaratapasranjan
Jul 28, 2015 09:21 PM, 9031 Views
Service charge too much

Sir, my name is chaitanya reddy I had purchased aqua guard purifier in 2013 november even they had not made the free services in one year, after that


the problem began the water is not purifying and getting down we have made complaint the person came and told that some item is gone and weared it for that they charged 850/-(450 item cost+ 400 SERVICE CHARGE) and after two mnths the problem repeated again they charged after that 25 days the problem repeated again the person came and just cleaned the purifier in 20 mins app and charged again 350/-(THREE HUNDRED AND FIFTY RUPEES) SERVICE CHARGE .


REGARDING THIS I SPOKE TO THE DEALER HE GAVE ME A NUMBER NAMED SUDHAKAR(STATE HEAD) NUMBER:9392626968


I told him the problem and asked him to charge less service charge he told that it is not  possible and told our company will charge like that only when I asked him that this is the third time repeating the problem in 3 mnths means there is no gurantee if the problem comes the next day also we will charge the same he is telling .


And when I asked him if the problem repeats like this how means our products will be like that only, here iam enclosing u the bills


finally the service charge is tooo high and your service is worst


just I want to keep in socila media

(0)
Hi Pesara,We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken. Regards, Eureka Forbes Team
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