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Summary

Eureka Forbes Aquaguard Total Sensa Water Purifier
prem kumar@premkumargoud786
May 26, 2011 05:05 PM, 3189 Views
(Updated Jul 13, 2011)
Very Poor Service - False promise by Sales Person

My Request Numbers - 62198695 / 62206421


Sales person - Chandrashekar visited my place (Kondapur, Hyderabd) and gave so many false commitments and promises and delivered Total Sensa in the month Jan 2011.


No service has happened till May and  for this I have to call helpline. Mr Naresh - 9704131075 , service person, he acted as if he is only service person in india and he know the world and before him we are nowhere. I have never seen such attitude person in my life.


He was not bothered to show me the TDS level, Still my unit is showing 180 and the TDS should be in between 100 to 130(promised by sales person)


Chandra Shekar advised me that my unit is under two years warranty and helpline and service person advised that it is only one year.


Now, I totally lost faith on these people.... They have cheated on me ... Even , the response from Hyderabad team is really very bad.


I have wasted my money (Rs 17900/-)

(4)
Dear Mr. Srikanth Tatipamula,We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.We have made a note of your complaint and your contact details have been shared with our service team, they will contact you soon to resolve the issue.For any further assistance, please feel free to write in.Regards,Siddhartha Singh,Senior Brand Manager
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