I would say - by sheer misfortune we picked up an Aquasure Amrit from a super market at Bangalore.
In 6 months, the filter’s tap has broken twice and each time, the company shamelessly demands Rs.200 for its replacement.
I have placed a complaint with their so called help line and called 5 times until now for a tap replacement- until now, no soul from the company has woken up from his deep sleep and even bothered to look into my complaint.
At the time of selling a product, Eureka Forbes executives virtually drill a hole in the customer’s brain and make it appear as if they are selling a product made in heaven by angels- but when it comes to product quality and service, even a street side company would provide a better one. Such third rated quality products do not befit a so called great company which pays its back on its own.
For almost a week now, I am running from pillar to post to have one tap replaced.
Friends, please seriously think 10 times before you buy a EF product.
This is disgusting and frustrating. I regret our decision to buy a Eureka Forbes Amrit filter.