After using the product for five long years all I can say about this company and the service they provide is its Pathetic. You will be forced to take AMC and once you have paid them your bad time starts. You have to remember the service dates . Keep calling them and no body turns up. I have never seen worse service than this company in my life. The help desk is horrible. they are inept and useless. Once you start asking them questions they will hang up on you. Their words have no value and I dont know how they are still surviving after giving so terrible service. If I can give a rating of less than one star I will . If you plan to buy RO please dont do a mistake I did.
My service is due at least two months back from the AMC. I tried to raise tickets from their website after registering multi ple times but did not get any ticket number. Finally by calling the help desk I got a ticket number. Ten days have passed since then and no one turns up .
Again called help desk and the lady is so pathetic. she keeps asking the same mugged up questions and telling please contact technician directly.