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Summary

Eureka Forbes AquaSure Nano RO Water Purifier
Vish @Vish1144
Jul 10, 2012 03:37 PM, 11487 Views
Wastage of (Money+Time+energy)

I bought Aquasure RO nano on 15-August-2011, but since then I got so many technical problems with this product. Since last 3 months on an average every week I have to call for complaints like no output of water, continues flow of waste water (because of this water wastage of overhead tank). After continues follow-up representative will come and then 2/3 days product will work then after same problem remain. So this means wastage of time & energy (overhead tank water + electricity)


Now I’ll tell you how wastage of money: I bought it in 8500 rupees. Now they are saying that I have to change filters+membrane costing 3000 rs. (as life of this filters + membrane is only 1 year. Every year you have to change filters+membrane) then for 1 year service they will charge 3500 rs.


So product prise: 8500 rs.


Every year maintenance+filter&membrane replacement cost: 3500+3000= 6500 rs. (means every year u have to give 76% of initial cost of product)


Now you can imagine how worst this product is.


Feeling cheated.


My last survive request no is 87246679

(1)
Dear Mr. Vish,We regret the inconvenience caused to you and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.For any further assistance, please feel free to write in.Regards, Siddhartha Singh, Senior Brand Manager
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