This is a WORST company and product. The machine was not working. Service is almost ZERO. They are trying to dodge . According to them they have finshed the sales and got the money . everything is over.
I have gone to Eureka since my sister’s RO filter was from them and that was working without any problem. but for RO+UV it is CHEAT from eureka.
Just visit their own page https://eurekaforbes.com/feedback.aspx
can also look at their face books page.