I purchased an aqua sure water purifier about 5 months back from bigbazar and it is not a good one. I tried to purchase its cartridge to replace, but I couldnt buy it from any store. I visited the Eureka forbes office in ernakulam (padivattom) and the manager itself told me that you purchased a wrong purifier. Finally he gave a number to check whether the cartridge is available and the call centre girl again directed me to the padivattom office. I put a complaint, but no body has turned up
I feel that I wasted my precious money to buy a bad product which lie in kitchen without any use.
I also request stores like big bazaar, bismi, quilon radio service, dont sell the items if they wouldnt be able to supply the spares and cartridges.
Nizhamudeen
Thrissur, Kerala